Last updated 29 August 2026. This policy describes what vancouvertourism.org actually does today. Where something is planned but not yet in place, it says so rather than describing it as though it were live.
Vancouver Tourism Guide (“we”, “this site”) publishes travel guides at vancouvertourism.org. This policy explains what we collect when you read them, why, and what you can do about it.
The short version: you can read every guide on this site without giving us anything. We have no accounts, no logins, no newsletter and no comments. The only information you can hand us deliberately is a message through the contact form.
What we collect
Analytics
We use Google Analytics 4 to see which guides get read and which are ignored. It sets cookies in your browser and records a truncated version of your IP address, the pages you visit, roughly how long you stay, the referring site, and your device, browser and approximate location at city level. IP anonymisation is applied by default in Google Analytics 4, and we have not enabled Google Signals, so this data is not linked to a Google account by us.
We look at this in aggregate — “eleven thousand people read the transit guide last month” — not individually. We do not attempt to identify readers, and we have no ability to do so.
Search Console
Google Search Console tells us which search queries lead to this site. Google reports this to us already aggregated and anonymised; we never see who searched for what.
The contact form
If you write to us, we receive the name, email address, topic and message you typed, along with the date and time. We use it to reply to you and nothing else. It goes to a mailbox, not a database or a CRM; it is not added to any mailing list, and it is never sold, shared or passed to a third party. Messages are kept while a conversation is ongoing and deleted within twelve months. Ask us to delete yours sooner and we will.
The form is powered by Contact Form 7, which stores no submissions on this site’s server. It sends the message on and discards it.
Server logs
Our host, DreamHost, keeps standard web server logs — IP address, timestamp, requested URL, user agent — as every web server does. These exist for security and troubleshooting, are retained for a short period by the host, and are not used by us for analytics or marketing.
Comments
Comments are closed across this site and no comment form is displayed. We are not collecting anything through that route.
What we do not do
- We do not sell, rent or trade your personal information. There is no circumstance in which we would.
- We operate no newsletter and send no marketing email.
- We do not build reader profiles, and we have no login, account or membership system. Our advertising partners are a separate matter, and the Advertising section below sets out what they do and how to control it.
- We do not knowingly collect anything from children under 13. If you believe a child has sent us information through the contact form, tell us and we will delete it.
Cookies, and how to be rid of them
The cookies currently set on this site are Google Analytics 4’s, which distinguish one visitor from another and measure session length. WordPress may set a functional cookie if you interact with certain features. Mediavine and the advertising partners it works with may set cookies and similar identifiers to select ads, limit how often you see the same one, and measure whether an ad was seen. Where the law requires your permission first, they are not loaded until you give it.
You can block or delete cookies in your browser settings at any time — the guides will work perfectly well without them. You can also install Google’s Analytics opt-out browser add-on to stop Analytics collecting anything from you across every site, not just this one.
Advertising
This site is funded by display advertising. Our ads are sold and served by Mediavine, an advertising network, through its Journey platform. We do not choose the individual ads you see, they are clearly distinguishable from editorial content, and advertisers have no say in what we write.
Mediavine and the advertising partners it works with may set cookies and similar identifiers to select ads, limit how often you see the same one, and measure whether an ad was seen. Where the law requires your permission first, they are not loaded until you give it.
Mediavine also provides the consent tools for this site. Depending on where you are, a privacy control appears in the footer — labelled Manage Preferences in the UK and EU, or Do Not Sell or Share My Personal Information in the US states that grant that right — and you can change your choice at any time through it. These controls are shown according to your location, so if no such law applies where you are, you may not see one. Mediavine adds its own advertising privacy notice to this page, and its privacy policy covers what it collects.
Where your data goes
Google Analytics and Search Console process data on Google’s infrastructure, which includes servers in the United States. Google relies on the EU–US Data Privacy Framework and standard contractual clauses for these transfers. Our host operates from the United States. If you are reading from the EEA or the UK, your data is therefore processed outside your country.
Your rights
If you are in the UK or the EEA, the UK GDPR and GDPR give you the right to ask what personal data we hold about you, to have it corrected or erased, to restrict or object to its processing, and to receive a copy. If you are in California, the CCPA gives you comparable rights to know, delete and opt out of sale — and since we sell nothing, the last one is already satisfied.
In practice, the only personal data we hold that could identify you is a contact-form message you chose to send. Ask through the contact page and we will delete it. For analytics data, which we cannot link to you by name, the browser add-on and cookie controls above are the effective remedy.
Our lawful basis for analytics is legitimate interest in understanding which guides are useful; for replying to your message, it is performing the exchange you initiated. You may object to the former using the controls above.
Security, and its limits
The site is served over HTTPS, and software is kept up to date. No website can promise perfect security, and we would rather say that plainly than imply a guarantee we cannot make.
Links to other sites
These guides link out to transit authorities, parks agencies, museums and attractions so you can check details at source. Those sites have their own privacy policies and we have no control over them.
Changes
When this policy changes materially — a new analytics tool, a change in how advertising works here — we will update the date at the top. It is worth a glance if you are returning after a long gap.
Contact
Questions about this policy, or any request about your data, go through the contact page.